Help Center

We divided our store into two separate classifications so when it comes time to checkout there is no confusion and speed bumps preventing individuals from checking out due to having a retail only product when individuals are shopping for a fundraiser or having fundraiser products when trying to place a pick up in store or local delivery order.

A lot of our Fundraiser Products can also be found under the Retail Products however, just like some retail products there are some fundraiser exclusive products that can only be found in the fundraiser catalouge.

Gift Cards are a physical card that can be used in-store or at farmers' markets. 

They are not accepted as payment for wholesale or fundraiser purchases. 

At this time we are unable to accept them for Online Order payment. Online Orders are payable by credit card or INTERAC e-Transfer only.

Contact the greenhouse for more information. With limited delivery spots possible, you must book early. You can find more information on the different fundraisers we run here.

As with anything new, there have been a few questions about how to place a fundraising order on our website. The process is quite simple; often making people think that there must be a step that has been missed.  We hope the following guide helps you with placing your order. 

Unfortunately we have to ship all fundraiser orders to the group that they were ordered from where they are then distributed to the purchasers. If you prefer to come to the greenhouse, purchase plant cards that can be redeemed at the greenhouse at a time that is convenient to you. Not only will you find the products listed in the fundraiser catalogue, but also hundreds more varieties.

No They cannot be used to pay for products purchased through a fundraiser.

The gift cards never expire and can be used at our on-site retail location greenhouse and at our Booth at the St Norbert Farmer’s Market, and Downtown Winnipeg Market. 

Our delivery area is within the city of Winnipeg and some surrounding communities. For a full list please visit our Delivery Area page.

We use an integrated pest management system that begins with keeping the environment clean and starting with clean growing practices. We use biological predators and parasites to seek out any pest outbreaks and deal with them naturally. Pesticides are a control practice of last resort and are never applied to any food related plant. We never use neonicotinoids.

No we do not grow Genetically Modified Organisms.

Only Mother Nature knows when the last day of frost will be. Please protect your plants from the cold. Even in a garage or shed the frost can creep in and damage your plants. Bring them into a heated area if the temperature is going to dip. If your plants are already in the ground, cover with blankets.

Plants are living things and require attention. Place in indirect sunlight outside if temperatures allow and water as necessary. A north or east side of a building is best. If frost is predicted, take preventative measures. Be careful not to over water your plants.

In cool and low light conditions, plants require less water. Check the soil moisture level before watering the plant. Over watered plants have the same wilting symptoms as a dry plant, as the roots are beginning to die back from lack of air. Do not leave in a darkened shed or garage for more than 24 hours.

The gift cards never expire and can be used at our greenhouse and at our Booth at the St Norbert Farmer’s Market, and Downtown Winnipeg Market. They cannot be used to pay for products purchased through a fundraiser.

As long as the products don't run out of inventory your cart will remain active as Shopify does not delete them. However this may vary depending on browser settings. If you forget about your cart, we will automatically send you a reminder email after 12 hours of being inactive. 

Glenlea Greenhouses satisfaction guarantee:  A customer may exchange any of the purchased products within 3 days of delivery, if the goods are not of good health. The return of any product is conditional on the products being returned in their original condition and in the original containers. If the product is purchased through a fundraiser the customer must contact their fundraising group to arrange for the exchange of goods. Glenlea Greenhouses will then arrange for the exchange through the fundraising group.  Glenlea Greenhouses will not accept the return of damaged products or products that have not been properly watered or handled, except in cases where products were damaged prior to delivery to the fundraising group or during. The onus of proof of damage prior to delivery resides with the customer. 

Please water your plants upon arrival and give them water as required until planting. Once planted continue to water as required.  If your plant is looking droopy or dry, check the soil moisture level. Over watering of plants can result in the plants having the same symptoms as a dry plant. Plants are living things and require attention. Glenlea Greenhouses will not accept the return of damaged products due to any environmental conditions such as frost, hail, wildlife, incorrect planting location, incorrect care, lawn mowers, spray drift, pets, or anything that is out of our control. 

Please ensure that you select your products carefully as we will not exchange or refund products that have been incorrectly ordered by the customer. 

We are always seeking energetic individuals to join our team. You can see the available positions here.