2020 Shopping Rules
Due to the overwhelming demand of our online orders we will need to temporarily suspend all ordering for curbside pick up and local delivery starting May 1st.
This is to ensure that we are able to fulfil all previously placed orders when our retail opens to the public.
Because we are working with limited staff, we may be delayed in answering voicemail messages and getting back to email messages.
These are government regulated guidelines
When you come shopping please only touch the plants you intend on buying.
We appreciate you coming alone or with small parties. Social distancing can be difficult even for adults, so we suggest leaving children at home this year.
No pets allowed on property. Please leave them at home!
Please leave all food and drink at home or in your vehicle as there will be no public garbage receptacles available therefore the ground is also not an acceptable garbage receptacle. Please keep it in your vehicle until you return home. No smoking is permitted either.
There will be no public washrooms on site so keep this in mind when you leave your home.
We will not be doing returns so pick your plants wisely.
We will not be doing any custom planting. Also we do not accept any used pots. Recycle them where appropriate.
We prefer Debit and Credit over cash.
Plant Gift Cards will be accepted however they must be used in full as providing change involves unnecessary touching and exchanging of material.
Our personal store policies
We will be sanitizing carts between each customer and providing hand wash stations for your convenience and safety.
Our staff have been instructed to stay home if they feel unwell.
Please do not come shopping if you are feeling unwell or are displaying symptoms of Covid 19. If you show any symptoms our staff have been instructed to ask you to go home.
Public Retail Location
We will be accepting appointments for the first hour of every day from Monday to Thursday for a maximum of 1 hour. Please respect your time slot and show up on time.
We will begin accepting appointments for the week of May 4th to May 7th starting online on Sunday May 3rd.
You can also call between 5pm and 6pm Monday to Thursday to book an appointment after May 3rd.